Payroll’s job is more challenging than ever. No matter where we live, we are all experiencing extraordinary times as we respond to COVID-19 in both our personal and professional lives. 

Today, automation, artificial intelligence (AI), and machine learning technologies are helping payroll teams automate repetitive processes, handle large volumes of data, and better engage with workers. 

The American Payroll Association’s (APA) Annual Congress is one of our favorite event experiences each year. For many of us, it’s like a reunion. We get to connect and build on the relationships and partnerships we have formed over the years, bond over common experiences, and most importantly, have...