It is late in the year-end process, and as your calendar year ends, a key component of your payroll system goes down. Whether it's a system malfunction or a ransomware attack, the gravity of a system failure means you, as a payroll professional, must pivot quickly to make people whole, despite the crippling effect on your ability to produce accurate pay.

One of the worst-kept secrets among payroll professionals is that, with myriad payroll laws and regulations, your employer could be noncompliant in one area or another.

We know that one trip-up in a systems process without proper backup can trigger exposure to penalties and lawsuits that can hurt your employer financially, hurt its position in the marketplace, and, ultimately, hurt your job.

The Show Must Go On

Numerous APA members—who heroically saw their employers through operational changes amidst constant pressure of new requirements brought on by the pandemic—faced this situation late last year. The reality is that some companies are being sued due to faulty payments during that down-time period.

A fortunate few leaned on a critical payment technology platform that allowed them to make it through the weeks while their service providers’ programs were out of action—DailyPay offered one such vendor platform.

Christian Horizons, one of the nation’s largest faith-based not-for-profit senior living providers, is such a company that benefitted from DailyPay. They shared their story of how they were able to overcome a ransomware attack on their automated timekeeping program, thanks to their partnership with DailyPay.

After first learning of their payroll vendor's outage, Christian Horizons swiftly enabled its business continuity plan, which included solutions for alternative employee timekeeping and payroll distribution.

“We're incredibly grateful for this partnership and proud of the collaboration with DailyPay during this unusual situation," said Chuck Schmitz, Christian Horizons' Chief Financial Officer. “Through collaborative efforts, Christian Horizons and DailyPay provided paycheck peace of mind to associates throughout the 2021 holiday season.”

Through Christian Horizons' collaboration with DailyPay, associates were able to access their earned pay during the five weeks it took the payroll vendor to restore normal services.

“We took this opportunity to further strengthen vendor partnerships, like ours with DailyPay, to ensure not only that pay continued to be received but prioritize other business continuity throughout our communities and service lines," said Schmitz. "We're appreciative of the collaboration with DailyPay as their services helped us mitigate any potential void as our other vendor worked to recover from the event.”

More Than On-Demand Pay

Given what we learned in the past two years, payroll is now turning to tackle newly created compliance issues in the payments area. DailyPay is there with the ability to collaborate and allow push payments to be made to employees almost instantly, which helps to resolve a crisis such as what occurred with Christian Horizons and its vendor outage.

In addition to our world-class on-demand pay program, recognized by Time Magazine in its “Best Inventions of 2021” report, DailyPay offers a suite of payment services designed to improve payroll. This includes CYCLE, a program that gives payroll the ability to make off-cycle payments faster and cheaper.

REWARD is a feature that helps payroll by formalizing the cash award process, ensuring your payroll team has the information it needs about a spot bonus so there can be proper reconciliation.

Lastly, there is DailyPay’s exclusive Payroll Anomaly Manager, or PAM. This feature audits payments to catch ghost employees, duplicate pay, and myriad other payment discrepancies so you can resolve them with ease.

DailyPay keeps making payroll better.

Advertisement

DailyPay is the recognized gold standard in on-demand pay, working to ensure that money is always in the right place at the right time for employers, employees, merchants, and financial institutions. DailyPay continues to build on its industry-leading technology to provide fast and efficient payment tools for employers and develop mechanisms to promote saving and financial wellness for employees.